Are we (the UK health system) failing patient’s?

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Are we (the UK health system) failing patient’s? Why do GP's not refer to physio more? My fiancé came home yesterday and said “Mrs X from work has hurt her shoulder. She’s been told its a rotator cuff problem and to look up the exercises on the internet. I asked her if she’d been referred or even recommended for physio and she said no” he explained. Now assuming there have…

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